Refund Policy

Last updated September 29, 2026

This Refund Policy explains how billing, cancellations, and refunds work for Prominent Orange. It forms part of our Terms of Service.

Subscriptions and renewals

Paid plans renew automatically at the end of each billing period (monthly or annually) until you cancel. You can cancel anytime from your account. Cancellation stops future renewals; your plan stays active until the end of the period you have already paid for, and it is not prorated.

30-day money-back guarantee

Purchases made through a checkout page that shows the 30-day money-back guarantee are covered by it. If you are not happy with the impact on your business, email support@ampifire.com within 30 days of the original purchase to receive 100% of your money back. This guarantee applies regardless of the other terms on this page.

Refunds

Outside the 30-day money-back guarantee above, subscription fees and report packs are generally non-refundable once a billing period has begun or a report has been generated, because each report consumes AI processing at the moment it runs. We may, at our discretion, issue a refund or credit where required by law or where there was a clear billing error or a service failure on our side.

Report corrections

If a report ran with incorrect settings, you can re-run that business within 72 hours of the original report without waiting for the usual 30-day limit between refreshes, so you can fix a mistaken or misconfigured report right away. A correction re-run still uses one of the reports included in your plan (or a top-up credit): it is a shortcut past the 30-day wait, not a free report. This is the primary remedy for a misconfigured report, in place of a cash refund.

Duplicate or accidental charges

If you were charged twice for the same period, or charged after a valid cancellation, contact us and we will investigate and refund any confirmed erroneous charge.

How to request

Email support@ampifire.com from the address on your account, with the charge date and a short description. We aim to respond within a few business days.

Nothing in this policy limits rights you may have under applicable consumer-protection law.